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ROB RUN loading bugs & error codes

Short answer

Start with Kefir’s official steps: check your connection, restart the game and Steam, update your graphics driver, and verify game files in Steam (Properties → Installed Files). For “waiting for status information” and endless loading, players report that Alt + F4 and an instant relaunch gets them in. Search any E-code below.

Verified Early Access · Nov 4 2026 patch 15 sources

Official first steps

  1. Check your connectionMake sure websites load normally. Official
  2. Restart the game and SteamBoth of them, not just the game. Official
  3. Update your graphics driver Official
  4. Verify game filesSteam → right-click ROB RUN → Properties → Installed Files → Verify integrity of game files. Official
  5. Still crashing?Close other apps and restart your PC. If crashes continue, send support your PC specs, a description and the error text. Official

“Waiting for status information” and endless loading

The most-reported problem of launch week, with dozens of forum threads. What we know:

  • Kefir’s explanation: repeated DDoS attacks on the servers since the night of 6–7 November, causing connection errors and lag. Dev post
  • What players see: the load bar runs to about 75%, hangs, then drops you back on the world map. Players
  • Workaround players share: press Alt + F4 and reopen the game straight away. Reported to work with parties too. Players
  • Some players think it’s a client bug, not the DDoS, because after Alt + F4 they spawn with a “Player is in an invalid location” message. Players
Before you Alt + F4

If you’re carrying loot as a Criminal in the city, closing the game mid-session is a gamble. Kefir hasn’t said what happens to your bag on a forced quit. If items vanish after a crash, contact support with your UID. Official Official

Error-code finder

All codes Kefir documents, with the official fix. Type a code (for example 0904) or a word like “antivirus”. Official

  • E-0101 / E-0110Network and data

    The game cannot connect to the server to download configuration or startup data.

    Fix: Check your internet connection and make sure websites load correctly.

  • E-0102Network and data

    Data downloaded with errors or was blocked on the way to your PC. Common on hotel, café and public Wi-Fi, or with antivirus/firewall interference.

    Fix: Use a home network without a login page, disable any proxy, or temporarily pause HTTPS scanning in your antivirus.

  • E-0124Network and data

    An internal game-asset loading error.

    Fix: Verify the integrity of game files in Steam (Properties → Installed Files).

  • E-0201Network and data

    The connection to the game server was lost mid-game and not restored.

    Fix: Check your connection and restart the game.

  • E-0301 / E-0302Game version and files

    Your game version is outdated.

    Fix: Close the game, restart Steam and update the game.

  • E-0303 / E-0304Game version and files

    Game data is corrupted or doesn’t match the current version.

    Fix: Wait 10–15 minutes, disable any proxy, verify file integrity in Steam and update the game.

  • E-0401Account and authorization

    The Steam account could not be authenticated.

    Fix: Make sure Steam is in online mode and on the right account, then restart Steam and the game.

  • E-0403 / E-0404Account and authorization

    Authorization problem with Epic Online Services.

    Fix: Verify file integrity in Steam, add the game to your antivirus exceptions and restart your PC.

  • E-0405Account and authorization

    Steam isn’t responding, or an antivirus blocked a game system library.

    Fix: Check your antivirus quarantine, start Steam, verify file integrity and launch from your Steam library.

  • E-0501 / E-0502Anti-cheat

    Easy Anti-Cheat isn’t running, is corrupted or is blocked by other software.

    Fix: Launch only through Steam, stop your antivirus, verify file integrity and restart your PC.

  • E-0601Other

    No keyboard or mouse detected. Often caused by Remote Desktop or cloud streaming.

    Fix: Plug a physical keyboard and mouse into the PC before launching and avoid remote-access sessions.

  • E-0904Other

    An unexpected internal in-game error.

    Fix: Restart the game. If it keeps happening, copy the error text and send it to support.

FPS drops and stutter

If FPS drops to single digits whenever you move the mouse but is fine when you stand still, Kefir says the cause is a mouse polling rate that’s too high. Official

  • Lower the polling rate in your mouse software (Logitech, Razer, Bloody and so on).
  • Still stuttering? Update graphics drivers, update your BIOS (especially on 13th/14th-gen Intel CPUs), and turn off overlays like Discord or GeForce Experience.

Players with older CPUs that lack AVX2 (for example Xeon E5 v2) report crashes about five minutes in. Unconfirmed by Kefir. Check the minimum CPU. Players

Easy Anti-Cheat errors

ROB RUN uses Easy Anti-Cheat. Cheating means a permanent ban. For EAC errors, Kefir asks for a screenshot and your UID. Official Codes E-0501/E-0502 cover EAC that isn’t running or is blocked; launch through Steam only. Official

Are the servers down?

There’s no official status page. Kefir posts outages in a pinned Steam thread, as it did for the DDoS attacks, and in its official communities. Dev post Official On 9 November the help center also showed a banner about technical issues on the EU server. Official

Steam forum Discord X

Contact support

  • Email: robrun.support@kefircyprus.com (official, from Kefir’s help center). Official
  • Bug reports: describe what you were doing and attach a screenshot or video. Official
  • Lost progress: first check whether a wipe happened and that you’re on the right Steam account, then send your UID, player name and the approximate time. Official
  • Your UID: press Esc, look on the right under your character name, and use “Copy UID”. Official

Questions players ask

Why is ROB RUN stuck on “waiting for status information”?

Kefir hasn’t published a fix. Its pinned notice says the servers were under repeated DDoS attacks from 6–7 November, which causes connection errors. Players report that pressing Alt + F4 and relaunching right away gets them into the map.

Why won’t Looty Bay load?

Players report the loading bar stopping around 75% before they’re sent back to the world map, often during server trouble. Try Kefir’s official steps: check your connection, restart the game and Steam, update your graphics driver and verify game files. The Alt + F4 relaunch workaround also works for many.

What does error E-0904 mean in ROB RUN?

An unexpected internal in-game error. Kefir says to restart the game, and if it persists, copy the text from the error window and send it to support.

Are ROB RUN servers down?

Kefir has no public status page. Check the pinned “ROB RUN Server Update” thread on the Steam forum, the official Discord and the official X account. Kefir posts outages there.

How do I fix FPS drops when moving the mouse?

Lower your mouse’s polling rate in its software (Logitech, Razer, Bloody and so on). If stutter remains, update graphics drivers, update your BIOS (especially on 13th/14th-gen Intel CPUs) and turn off overlays like Discord or GeForce Experience.

Evidence locker

Every tag on this page links to one of these. Official = Kefir help center or Steam store. Dev post = Kefir's Steam announcements and pinned posts. Patch = patch notes. Players = forum reports Kefir hasn't confirmed.

  1. Official The game won't load or keeps freezing Kefir help center ·
  2. Official What should I do if the game crashes? Kefir help center ·
  3. Dev post ROB RUN Server Update (pinned, DDoS) Steam forum ·
  4. Players Loading bug (stuck at 75%) Steam forum ·
  5. Players Endless Loading Workaround Steam forum ·
  6. Players Waiting for status is a bug, not a server issue Steam forum ·
  7. Official I lost my progress. What should I do? Kefir help center ·
  8. Official Where can I find my ID? Kefir help center ·
  9. Official What should I do if I get an error code? Kefir help center ·
  10. Official FPS drops when moving the mouse Kefir help center ·
  11. Players AVX2 requirement crashes older CPUs (Xeon E5 v2) [RU] Steam forum ·
  12. Official What is Easy Anti-Cheat? Kefir help center ·
  13. Official How do I contact support? Kefir help center ·
  14. Official ROB RUN help center Kefir help center ·
  15. Official Where do I report bugs? Kefir help center ·

Something wrong or outdated after a patch? The game changes weekly in Early Access. Check the official help center or our patch log.

File 10 · Online Servers, parties & friends Join a friend on another server, party size, regions, and why a party of three fails to load. File 13 · Info Platforms & requirements Windows only for now: PS5, Xbox, Mac, Linux, Steam Deck, controller and the PC specs. File 14 · Info Patch notes & updates The Nov 4 launch patch line by line, the server schedule, and every official post since September. File 15 · Info ROB RUN FAQ Quick answers: developer, price, pay-to-win, party size, clan size, languages and AI use.
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